Who We Are

Our website address is https://norteckfloor.ee.

1. Overview

This privacy policy explains how Norteck Floor OÜ uses, protects, and shares your personal data when you visit our website. We are committed to protecting your privacy and want you to feel safe while using our services.

2. Personal Data We Collect

We collect the following personal data:

  • Payment information, used only to process your order.
  • Name, email address, and phone number when you order our services or register an account.
  • IP address, browser information, and cookies when you visit our website (see below how we use cookies).

3. Purpose of Use

We use the collected data for the following purposes:

  • To fulfill orders and provide services.
  • To serve customers and respond to inquiries.
  • To send newsletters and advertisements (with your consent).
  • To analyze website traffic and improve our website.

4. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your data with service providers who help us deliver our services:

  • Payment processors (e.g., PayPal, Estonian banks).
  • Delivery companies to ensure your orders reach you.
  • Advertising and analytics services to help us understand how visitors use our website (e.g., Google Analytics, Meta).

5. Cookies and Tracking Tools

We use cookies to ensure smooth operation of our website. Cookies are used for:

  • Analyzing website usage.
  • Remembering your preferences (e.g., language settings).
  • Targeting ads and personalizing visitor experience.

You can manage cookie settings in your browser. Please note that some features may be limited if cookies are disabled.

6. Data Security

We apply all necessary security measures to protect your personal data. We use encryption, secure servers, and intrusion detection systems. Access to personal data is limited to authorized staff who need it for data processing.

7. Visitor Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your personal data.
  • Opt out of receiving marketing emails.
  • Request restriction of data processing or file a complaint with the data protection authority.

To exercise your rights, contact us at: info@norteckfloor.ee

8. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal requirements. For example, purchase records are kept for at least 5 years for accounting purposes.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13 years old. If we discover that we have collected such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. All changes will be posted on this page with an updated date. We recommend reviewing our privacy policy regularly.

11. Contact Information

If you have any questions or concerns about this privacy policy, please contact us:

Email: info@norteckfloor.ee