General Terms
Company Information
Company name: Norteck Floor OÜ
Registry code: 17153498
Phone: +372 5590 2227
Email: info@norteckfloor.ee
Scope of Terms
These terms apply to all individuals making purchases in the online store at www.norteckfloor.ee (hereinafter “Online Store”).
Contract Terms
Contract Formation
A contract is formed when the customer places an order in the Online Store and receives an order confirmation.
Prices and Payment Terms
All prices are in euros and include VAT.
Accepted payment method: bank transfer.
Delivery
Delivery Methods and Times
We deliver goods free of charge within Estonia within 5 working days.
Delivery Costs
Delivery costs depend on the size of the order and location. Exact costs are shown during order checkout.
Returns and Warranty
Right of Withdrawal
Customers may return products within 14 days from receipt by submitting a withdrawal request. The customer bears the return costs unless the product does not correspond to the order.
Warranty
All products have specific warranty periods indicated individually. Warranty applies only if installation instructions were followed exactly. Damage caused by improper installation by the installer is not covered by the warranty.
Liability and Rights
Liability
The seller is responsible for product quality and delivery accuracy.
Privacy and Data Protection
Customer personal data is processed according to our privacy policy.
Final Provisions
Changes
These terms may be amended by publishing the new terms on the Online Store.
Dispute Resolution
All disputes are resolved according to the laws of the Republic of Estonia.
Contact Information
Company name: Norteck Floor OÜ
Registry code: 17153498
Address: Harju County, Viimsi Parish, Pärnamäe Village, Lageda tee 2a-1, 74020
Phone: +372 5590 2227
Email: info@norteckfloor.ee
